James has a unique background of knowing by experience how a decision in the planning stages can impact on future programming and day to day management of cultural facilities.

This “hands on” knowledge and experience forms the basis of the services offered by Artefact Consulting.

Cultural Facilities Development

Functional and operational planning, research, benchmarking, stakeholder consultation processes

Management Planning

Staffing structures, position descriptions, recruitment and customer service training, reviews, policies and procedures

Business Planning

Business plan development, financial planning and budget analysis, reports, business cases, service planning, workshop facilitation

Policy and Strategy

Arts and Culture planning and strategy development


Theatre season and arts events, funding proposals, program and audience development, mentoring, program reviews, Industry networks